Quality Policy

Our main purpose is to offer all our customers a product / service “appropriate to the required purpose”, maintaining a high level of quality in all processes involved, always satisfying the expectations and with a good value for money.

 

CALCHER maintains a constant effort to provide our customers an on time products / services, with required features and finishes, being very careful to identify new customers needs and to provide future solutions.

 

It is one of the company’s current and future objectives to be clearly differentiated in the sector by incorporating innovation in the resolution of its products and being able to respond to its customers from a revolutionary point of view.

We are an organization made up of people which encourages a good relationship both professionally and personally.

 

For this purpose, CALCHER’s Board assumes the following basic premises:

  • To maintain, to develop and continuously improve a integrated management system according with the provisions of the UNE-EN ISO 9001 and UNE 166.002.
  • To promote from top management of the organization an approach based in risk taking into account its internal and external context which involves its environment
  • To ensure an optimum level of equipment and service, through a participatory and continuous tracking technology, adjusted to the appropriate profitability considerations.
  • To ensure that the whole staff who develop and participate in company activities, become familiar with the quality documentation and implement appropriate procedures related to their work.
  • To keep the teams in a state to ensure reliable results.
  • To establish well-defined sampling methods, documented and updated.
  • To promote an adequate level of technical expertise adequate to our needs, through the continuous strengthening and improving of knowledges of our staff.
  • To extend these practices to all technical units, all departments and all activities of the company.
  • Include innovation as an essential component in the articulation of its structure to respond to the challenges posed by customers through solutions that go beyond the usual.



 

Náquera, July 1th, 2019

Review 9

CEO

Enrique Segura Checa